1Who We Are
pkr96 operates the online gaming and sports betting platform at pkr96.ws and associated mobile interfaces. References to "pkr96", "we", "us", or "our" throughout this Privacy Policy refer to the operators of the pkr96 platform. This Privacy Policy applies to all persons who access the pkr96 website, register an account, make deposits, place bets, or communicate with our support team.
pkr96 is the data controller in respect of the personal information you provide to us. This means we are responsible for deciding how and why your personal data is collected and used. If you have any questions about data handling at pkr96 that are not answered in this policy, contact us at privacy@pkr96.ws.
This Privacy Policy is written in English in accordance with our platform language for Pakistani players. It should be read alongside the pkr96 Terms and Conditions, which govern the overall use of the platform. By creating a pkr96 account, you confirm that you have read and understood this Privacy Policy.
2Data We Collect
pkr96 collects only the personal data that is necessary to provide a safe, fair, and compliant gaming service. Below is a clear breakdown of the categories of data we hold on registered players.
| Data Category |
Examples |
Required? |
| Identity Data | Full name, date of birth, CNIC number, passport number | Yes – for verification |
| Contact Data | Mobile number, email address, residential city | Yes – for account & support |
| Financial Data | Easypaisa/JazzCash account references, bank account details (IBFT), card last 4 digits | Yes – for transactions |
| Transaction Data | Deposit amounts, withdrawal requests, bet history, bonus usage, win/loss records | Yes – for compliance |
| Technical Data | IP address, device type, browser, OS, session duration, login timestamps | Automatic – for security |
| Usage Data | Pages visited, games played, features used, bet placement patterns | Automatic – for service improvement |
| Communications Data | Live chat transcripts, support emails, feedback submitted | When you contact us |
| Marketing Preferences | Email/SMS opt-in status, preferred promotion types | Optional – based on your choices |
pkr96 does not collect biometric data, precise geolocation (only general region), or any special categories of sensitive personal data as defined under applicable privacy law.
3How We Collect Your Data
pkr96 – your data is handled with care
3.1 Information You Provide Directly
The primary source of personal data at pkr96 is information you choose to provide. This includes details entered during account registration (name, mobile number, email, date of birth), information submitted during identity verification (CNIC or passport upload), payment details added when making a deposit or requesting a withdrawal, and messages sent to our support team via live chat or email.
3.2 Data Collected Automatically
When you access the pkr96 platform — whether on desktop or mobile — certain technical data is collected automatically. This includes your IP address and approximate location (city or region), the device and browser you are using, pages and games you access and for how long, and login and logout timestamps. This data is collected via server logs and platform analytics tools. It is used for security monitoring, fraud prevention, and improving how the pkr96 platform performs.
3.3 Data from Payment Processors
When you make a deposit or withdrawal on pkr96 via Easypaisa, JazzCash, NayaPay, SadaPay, or bank transfer, our payment processing partners share transaction confirmation data with us. This typically includes a transaction reference, amount, and a masked version of the account used. pkr96 does not store full payment credentials — those are held by the payment provider directly.
3.4 Data from Verification Partners
For identity verification purposes, pkr96 may use third-party verification services to confirm the authenticity of documents you submit. These partners process your identity document data on our behalf and are bound by data processing agreements that restrict how they may use your information.
4Why We Use Your Data
pkr96 uses your personal data only for legitimate purposes directly related to operating the gaming platform and serving you as a player. Below are the specific purposes for which we process your data.
- Account Management: Creating, maintaining, and securing your pkr96 account. Verifying your identity to comply with anti-money laundering and know-your-customer requirements.
- Transaction Processing: Receiving and crediting deposits, processing withdrawal requests, applying bonuses, and maintaining accurate financial records.
- Bet Settlement: Recording bets placed, calculating payouts, settling markets after event outcomes, and maintaining a complete transaction history accessible to you at any time.
- Fraud Prevention & Security: Detecting and preventing unauthorised access, multiple accounts, bonus abuse, money laundering, and other fraudulent behaviour. Technical data and betting patterns are analysed for anomalies as part of this.
- Customer Support: Responding to your queries via live chat and email, resolving bet disputes, and processing account change requests.
- Legal Compliance: Meeting obligations under applicable financial regulations, maintaining records as required by law, and responding to lawful requests from regulatory authorities.
- Responsible Gaming: Monitoring gameplay for signs of problem gambling, applying self-exclusion and deposit limits you have set, and proactively reaching out if patterns suggest difficulty.
- Platform Improvement: Analysing how players use pkr96 to improve game offerings, user interface, and payment flows. This analysis is done on aggregated or anonymised data where possible.
- Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — but only if you have opted in. You can opt out at any time via your account settings or by contacting support.
5Legal Basis for Processing
pkr96 processes your personal data only where there is a valid legal basis to do so. The key legal bases applicable to pkr96's data processing activities are:
- Contract Performance: Processing that is necessary to fulfil our contractual obligations to you as a registered pkr96 player — including processing deposits, settling bets, and paying withdrawals.
- Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, financial record-keeping requirements, and responses to lawful authority requests.
- Legitimate Interests: Processing for security monitoring, fraud prevention, platform improvement, and responsible gaming monitoring, where our legitimate interest in operating a safe and fair platform does not override your privacy rights.
- Consent: Processing for marketing communications, which is done only where you have given explicit, opt-in consent. You may withdraw consent at any time.
6Sharing Your Data
pkr96 does not sell personal data to third parties. Full stop. Your information is not a product. We share data only in the specific circumstances described below, and only to the minimum extent necessary.
6.1 Service Providers
pkr96 works with carefully selected third-party service providers who process data on our behalf. These include payment processors (Easypaisa, JazzCash, NayaPay, SadaPay, banking partners), identity verification providers, game software providers (who operate live casino and slot game infrastructure), customer support platform providers, and fraud detection services. All service providers are required to handle your data under strict data processing agreements that prohibit them from using your data for their own purposes.
6.2 Legal and Regulatory Disclosure
pkr96 may disclose your personal data where required by law, court order, or formal request from a regulatory authority. We will notify you of such requests to the extent permitted by law. We will not disclose more information than legally required.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of the pkr96 business, your personal data may be transferred to the acquiring entity. You will be notified in advance of such a transfer and of any material changes to how your data is handled as a result.
We Never Sell Your Data: pkr96 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. If you receive unsolicited marketing claiming to be from pkr96, please report it to privacy@pkr96.ws immediately.
7Data Storage & Security
pkr96 – your data is protected to banking-grade standards
7.1 Encryption
All data transmitted between your device and the pkr96 platform is encrypted using 256-bit SSL/TLS encryption — the same standard used by banks and financial institutions in Pakistan. This means that even if a connection were intercepted, the data would be unreadable without the encryption keys held only by pkr96's servers.
7.2 Server Security
pkr96 stores personal data on secure servers with restricted access controls. Access to personal data within pkr96's systems is limited to staff who require it for their specific role — customer support agents, compliance officers, and payment teams. All staff with data access undergo background checks and are bound by confidentiality obligations.
7.3 What You Can Do
You play a role in keeping your pkr96 account secure too. Use a strong, unique password for your pkr96 account that you do not reuse elsewhere. Enable two-factor authentication (2FA) from your account security settings. Never share your login credentials — pkr96 will never ask you for your password. If you suspect unauthorised access to your account, contact support immediately and your account will be frozen pending investigation.
7.4 Data Breach Response
In the unlikely event of a data security incident affecting personal data, pkr96 has a formal incident response procedure. Affected players will be notified as soon as practically possible, with clear information about what data was involved, what risk it may present, and what steps pkr96 is taking to contain and remediate the situation.
8Cookies & Tracking Technologies
pkr96 uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences, and understand how players use the site so we can improve it. Here is a plain breakdown of the types of cookies we use.
| Cookie Type |
Purpose |
Duration |
Can Be Disabled? |
| Essential |
Keep you logged in, maintain bet slip, process payments. The platform cannot function without these. |
Session / up to 30 days |
No – required for platform function |
| Functional |
Remember your language preference, notification settings, and UI layout choices. |
Up to 12 months |
Yes – via browser settings |
| Analytics |
Understand which pages and games are most used, where errors occur, and how to improve the platform. Data is aggregated and anonymised. |
Up to 24 months |
Yes – via cookie preferences |
You can manage cookie preferences via your browser settings at any time. Disabling functional and analytics cookies will not prevent you from using pkr96, though some convenience features (remembered preferences, auto-login) may not work as expected. Essential cookies cannot be disabled as they are required for core platform functionality.
9Data Retention
pkr96 retains your personal data only for as long as necessary for the purposes it was collected and to comply with legal obligations. The key retention periods are as follows:
- Active account data (identity, contact, financial): Retained for the lifetime of your account plus a minimum of 5 years after account closure for regulatory compliance.
- Transaction records (deposits, withdrawals, bet history): Retained for a minimum of 5 years from the date of the last transaction, as required under applicable financial record-keeping rules.
- Identity verification documents (CNIC copies, passport scans): Retained for 5 years from account closure unless longer retention is required by law.
- Support communications (chat transcripts, emails): Retained for 3 years from the date of the communication for dispute resolution purposes.
- Marketing preference data: Retained until you withdraw consent, after which it is deleted within 30 days.
- Technical/usage logs (IP, session data): Retained for 12 months for security monitoring, then deleted.
When retention periods expire, data is securely deleted or anonymised so it can no longer be linked to you as an individual. You may request early deletion of certain data types — see Section 10 for your rights.
10Your Rights Over Your Data
As a pkr96 player whose personal data we hold, you have a number of rights. These rights allow you to understand, correct, limit, or remove how your data is held and used. Here is what you are entitled to:
